Privacy Policy

1. Information we may collect

When you contact us via email, we receive the information you choose to share (name, email address, message content). This information is used solely to respond to your enquiry.

We do not collect personal data through this website beyond what you voluntarily provide.

2. Payment and checkout

All payment processing is handled by Stripe, a secure and certified third-party payment provider. LOTHARA does not receive, store, or process your payment card details. Stripe's privacy policy governs the handling of your payment data.

When you complete a purchase, Stripe may collect your name, email address, billing address, and payment information in accordance with their own policies.

3. Analytics and cookies

This website may use basic analytics tools to understand traffic patterns (such as page views and referral sources). No personally identifiable information is collected through these tools.

We do not use advertising cookies or tracking pixels. If this changes, this policy will be updated accordingly.

4. Data retention

Email correspondence is retained only as long as necessary to handle your enquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Your rights

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond promptly and transparently.

6. Contact

For any privacy-related questions, please write to contact@lothararituals.com.